| Sales & Marketing |
Customer Service Excellence: How to Win and Keep Customers
Providing customer service excellence is what will keep your customers coming back. |
| B2B Sales and Key Account Management in Customer Specific Solutions |
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| Communication |
Dynamic Listening Skills for Successful Communication
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands! |
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| Acquisitions & Alliances |
AMA's Course on Mergers and Acquisitions
You’ll cover all the crucial elements that can make or break a merger or acquisition…“preview” the type of problems you’re likely to encounter…and learn how to avoid the common pitfalls in mergers and acquisitions. |
Launching and Managing Strategic Alliances and Partnerships
If your organization has forged strategic alliances - or is planning to - you can’t afford to miss this information-packed session. |
Mergers and Acquisitions: Valuation of Companies and Due Diligence
Improve the quality of your company’s investment decision-making by applying the best methods and tools for valuation and due diligence. |
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| Financial Management |
AMA’s Financial Modeling and Forecasting Workshop
Build more powerful and more accurate forecasting models to better analyze financial data, predict revenues and costs, assess risks - and justify critical business decisions. |
Financial Analysis and Valuation
Learn to evaluate companies and businesses from a financial point of view so as to be able to make better business decisions. |
Fundamentals of Finance and Accounting for Non-financial Managers
In today’s business world, when every manager is held accountable for the bottom line, you have to be finance savvy! |
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| Human Resource & Training |
The Effective Facilitator: Maximizing Involvement and Results
Become a meeting facilitator who brings out the best in individual and team performance. |
Instructional Design for Trainers
Gain a practical, proven-in-action method for creating innovative and successful training programs. |
Kirkpatrick’s Four Levels: Increasing Training Effectiveness Through Evaluation
Achieve measurable improvements in training results within your organization with these proven techniques! |
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| Leadership |
Leading with Emotional Intelligence
Improve your emotional intelligence skills to recognize and positively manage emotions in yourself, in others and in groups! |
Coaching: A Strategic Tool for Effective Leadership
Get skills for coaching employees to improve the effectiveness of individuals and teams! |
Consulting Skills for Managers
Conducting value-added projects in your organization requires a professional approach. You need to be sure that you understand the issues in the value chain and that your solution improves value creation overall. You need to get to the heart of the issues and design a solution that really helps your internal customers and senior management stakeholders. |
Critical Thinking
Learn how to build and expand your critical thinking skills. |
Leadership in Practice
An experiential workshop focusing on building the self-awareness skills required for leadership in any organization. |
The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results
A 3-day program designed to create greater awareness about what participants want to communicate and how they will choose to be different in order to communicate effectively and powerfully enough to inspire others to take committed action. |
Leading Organizational Change
Because change is inevitable, managing change is critical. |
Leading Virtual and Remote Teams
Learn how to lead cohesive long-distance teams that can actually outperform face-to-face teams. |
Preparing for Leadership: What It Takes to Take the Lead
You want to become a leader, but are you ready to take that step? |
Storytelling: The Secret of Great Communicators
Expand your influence, build your credibility and communicate with passion by mastering the techniques of strategic storytelling. |
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| Management |
Improving Your Managerial Effectiveness
Develop proactive approaches to meet complex challenges with your team. |
AMA 5-Day “MBA” Workshop
Get grounded in the essential elements of highlevel business courses in just one week. |
Advanced Negotiation Skills
If you were a better negotiator, you could probably achieve better results in your career. |
Best Practices for the Multi-Project Manager
Put the best concepts, tools and techniques available for multi-project management to work for you! |
Disaster Management: Helping Your Business Survive and Thrive
For more than 20 years, this workshop has helped organizations develop emergency plans that work! |
High-Impact Decision Making: Reducing Risks, Maximizing Results
Decide crucial matters with clarity and confidence. |
Kotler Certified Marketing Manager
Develop proactive approaches to meet complex challenges with your team. |
Making Sense of Web 2.0: Leveraging Social Media in Your Organization
Integrating Web 2.0 is now a business imperative—for collaboration, innovation and attracting top-notch talent. |
Managing in an International Business
If you were a better negotiator, you could probably achieve better results in your career. |
Negotiating to Win
Gain the skills, insights and competencies required in all negotiations—in every industry— at every level. |
Operational Risk Management
In-depth Workshop on Managing Uncertainty, Risk Controls & Monitoring Techniques |
Organization Development: Driving Strategy Implementation and Change
As an OD professional, you are critically important in driving change and improving organizational effectiveness |
Technical Project Management
A best-selling workshop for managers and team members involved in technical project management! |
Improving Your Project Management Skills: The Basics for Success
Build a solid foundation of project management knowledge, techniques, and tools in this hands-on workshop that covers the entire project life cycle. |
Responding to Conflict: Strategies for Improved Communication
Gain essential conflict management skills so that conflict won’t manage you! |
Talent and Performance Management
Building a workforce that has the sustained capability and motivation to achieve your company's strategic objectives |
The Total Manager: The Operational, People & Network Management Workshop
Building a workforce that has the sustained capability and motivation to achieve your company's strategic objectives |
Making The Transition to Management
Get basic management skills that set the stage for a new career! |
Management Skills for New Managers
This management training course will give participants the core skills they need to succeed! |
Successfully Managing People
Be the catalyst that motivates your team to heightened productivity. |
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| Strategy |
Moving from an Operational Manager to a Strategic Thinker
Seize this opportunity to anticipate, initiate and manage change. |
Business Performance Management: Measuring and Managing Value Creation
If your organization has forged strategic alliances - or is planning to - you can’t afford to miss this information-packed session. |
Strategic Planning: An Issues-Based Approach
Develop the best strategic planning to support your company’s goals. |
Leading Innovation
Create a culture that supports new and valuable ideas with principles, policies and appropriate infrastructure throughout your organization. |
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| Supply Chain |
Fundamentals of Supply Chain Management
It has been said that "companies don't compete, supply chains do". This workshop helps build awareness of the philosophy of integrated supply chain management and shows how "silo thinking" across departments, functions and companies reduces effectiveness and creates waste in the supply chain. |
