Get basic management skills that set the stage for a new career!

This basic management seminar will help you lay the foundation for your management career and provide you with easy-to-apply tools you need to make a successful transition into your new role. In just two days you will gain the practical basic management know-how you need—and the confidence you want—to plan, organize, coach, motivate, delegate and communicate in order to be an effective new manager.

How You Will Benefit

• Understand your new managerial responsibilities – and make a quick, effective transition to your new role
• Establish credibility and effective work styles
• Build alliances with peer managers
• Master the basic management concepts of coaching, communication, motivation, delegation and performance management
• Practice your listening and feedback skills
• Become an effective member of the management team

What You Will Cover

• The Challenges of Making the Transition
  • Build successful relationships with managers, peers, and direct reports
  • Know what is expected of a manager
• Flexible Management Style
  • Understand and use style as a management tool
  • Learn how to “flex” your management style to manage with more confidence
• Communication and Feedback
  • How to listen at a new level: internal listening vs. focused listening
  • Effective/corrective feedback and when to use it
• Performance Management
  • How to align organizational interests with the individual’s interests
  • Create an ongoing process to interact, communicate, provide feedback, coach, delegate, motivate and set goals for direct reports
  • Constructive criticism techniques
• Coaching
  • Understand the who, what, when and why of coaching
  • The two types of coaching; knowing when and how to coach an employee
• Delegation
  • What to and what not to delegate
  • Delegating techniques to achieve win-win outcomes
  • Exercise and self-assessment
• Setting Goals
  • The difference between vision and goals
  • How to set SMART goals
• Motivation
  • Recognition, encouragement and productivity
  • How to motivate and create a positive work environment
  • Self-assessment exercise and personal action plan

Who Should Attend

Newly appointed or prospective managers with less than one year of management experience who are interested in mastering basic management skills.

Additional Information

Seminar Schedule